Before you begin, add the Apple TV Remote to Control Center on your iPhone, iPad, or iPod touch:
Follow me on Twitter: @nmv1973 Easy Steps to Access your Mac From your iPhone or iPad. Apple Remote Desktop gives you screen-sharing and text-messaging capabilities, along with a wide range of powerful remote assistance tools. Thanks to screen sharing, you can observe 1, 10, even 50 screens in action simultaneously, allowing you to closely monitor your network.
To share your Mac with someone else, download a remote Virtual Network Computing (VNC) app like Jump Desktop. With full remote access and Mac remote control, the other person — or yourself connecting to another Mac — can have the same level of control as the person using that device. Except for Admin level access, since it's password protected. Replacement Remote Control for APL TV MC377LL/A 1 2 3 TV2 TV3 A1156 A1427 A1469 A1378 A1294 M iMac MacBook iPod iPhone - Apple TV MC377LL/A Remote 4.5 out of 5 stars 4 $9.28 $ 9. On your Mac, choose Apple menu System Preferences, click Sharing, then select Remote Login. Open the Remote Login pane of Sharing preferences for me. Select the Remote Login checkbox. Selecting Remote Login also enables the secure FTP (sftp) service.
To use the Apple TV Remote with an AirPlay 2-compatible smart TV, add your smart TV to the Home app and assign it to a room.
Then set up the Apple TV Remote in Control Center:
The Apple TV Remote in Control Center works only with Apple TV 4K, Apple TV HD, Apple TV (3rd generation), and AirPlay 2-compatible smart TVs.
Then follow the steps to set up the Apple TV Remote in Control Center.
You can also buy a new Siri Remote or Apple TV Remote for your Apple TV from the Apple Online Store, Apple Store, or other retailer.
If you can't set up the Apple TV Remote in Control Center,try these steps:
Support and IT professionals can remotely access and view iOS device screens (iPhone and iPad screens) using Splashtop SOS. SOS is support software for IT, help desk and support professionals to provide quick, attended support on iOS, Android, Windows and Mac.
Sign up for SOS to remotely view an iOS device with your Windows or Mac computer. You can use the service with a free trial or low-cost paid subscription.
SOS is a great value and costs much less than other attended support tools. It is based on proven Splashtop remote access technology, used by more than 30 million users worldwide.
The iOS mobile device access features are not included in the free non-commercial version of SOS, the original version of SOS, or Splashtop Remote Support. You must purchase Splashtop SOS if you want to remote access iPhones and iPads.
Have your customer go to the SOS app download link (as displayed in your Splashtop app) from their iOS device. They will see a link to get the SOS app from the iOS App Store. When they run the SOS app on their iPad or iPhone it will display a session code that you will enter on your screen. Note that this app is only available for iOS 11 and later. This functionality isn’t available for earlier versions of iOS. (You can also custom brand the SOS app)
Your user will have to go through a few extra steps the first time to enable the Screen Recording option in the iOS Control Center. They will then use that to start the screen sharing session. The details of that process are described in the video and article link at the bottom of the page.
Run the Splashtop Business app on your computer and click the SOS (plus sign) icon near the top of the app to open the SOS connect screen. Enter the nine-digit code displayed in the SOS app on your customer’s iOS device. When you click the arrow to start the session, the end user will be prompted to swipe up from the bottom of the screen (or swipe down from the top right corner of the screen on iPhone X) and start AirPlay screen sharing to complete the process. The SOS session will be listed at the top of their AirPlay list.
At this point you will be able to live view their iPhone or iPad screen in a window on your computer screen.
The image below shows a view of the end user’s iPhone screen, the technician’s interface, and viewing the iPhone screen in a window on the computer screen with the controls expanded.
Click the arrow at the top of the mirrored device screen window to access the controls. The four buttons are:
You can also take print screens of the iOS screen using the standard print screen key combinations for your Windows or Mac computer.
When the session is complete, you can close the viewer window on your computer. To ensure that the session is disconnected on the customer side, ask them to tap the icon to re-open the SOS app on their iOS device and click the “Disconnect” button to disconnect from the session. This will also end the AirPlay session.
Splashtop SOS is your attended support solution for Windows, Mac, iOS, Android, and Chrome OS. It is a great way for help desk, support, and IT professionals to remotely access iPhones, iPads, computers, and other mobile devices to assist customers and a great alternative to vnc servers. SOS is completely cross-device and works across multiple operating systems.
If you’re already using another help desk system, mobile device management system, or unattended support tool, SOS is an inexpensive add-on that enables you or your team to provide quick support to managed or unmanaged computers and mobile devices.
At this time you can remotely view iOS and Android devices from Windows and Mac computers. We plan to add mobile device viewing from mobile devices in the future.
Looking to access your remote computer from your iPhone or iPad?
Check out Splashtop Business Access or Splashtop Remote Support! iOS users can easily access remote computers from their iPhones and iPads with the Splashtop Business iOS app.